Enterprise + Scale – everything you need for high volume of requests

Some of our customers receive 10,000+ requests per months. Those customers are usually advertising, and analytics companies who gathered millions if not billions of user records. While highly visible consumer brands tend to max out at a few hundred of requests per months, these high scalers require different tooling to process all these requests reliably. That’s why we created a new plan for enterprises who receive more than a few hundred requests per month called Enterprise + Scale.

Unlimited Privacy Requests, API calls, and Webhooks

When you receive this many requests, automating becomes necessary. This specific plans has no restrictions on the amount of API calls, or webhooks you can receive nor does it cap the number of emails we send on your behalf to verify identities or any other automated emails. Basically, this is a truly unlimited plan and you pay only for what you use on a monthly basis.

This new plan charges $2.4 for 100 privacy requests. That means that if you receive 10,000 requests / months, you will pay an extra $240 / month. This costs is purely to offset the resources we need to support a high scale operations. We thrive to remain cost-effective for all our customers.

Integrations

In order to fulfill this many requests, you have two options. The first is to leverage our integrations. With integrations, you define every “step” or API Call / SQL query / Webhook that needs to happen for each of the rights you offer. The other method is to use our standard Webhooks. We can publish to any URL the requests information in real time which you can process on your servers. We support two events: “privacy_request.received”, and “privacy_request.updated”. Those events will trigger during the lifecycle of the requests, and allow you to automate as you need.

Integrations is the recommended method. Your team will not be responsible for coding or maintaining the processing of the webhooks. Instead, you can levergae our battle tested integrations to securely and directly integrate with your system of records. Additionally, our support team receive realtime and daily reports about errors and integrations issues, and so they will reach out proactively to make sure your account is always in good standing. This level of support is unparalleled in this industry.

Customer Success Story

One of our larger customer who decided to remain anonymous is a fantastic analytics company who receives more than 10,000 request some months. When they started out, they used to export thousands of requests on a weekly basis, and send them manually to their developer to opt-out of data sharing consumers. They quickly switched to use our integrations to update their database in real time as new opt-out privacy requests came in. They also asked us to replay a few months of historical requests which we were able to do the same day they requested it. That ensured that 100% of their opt-out requests were successfully processed.

While anonymous, they have agreed to get on peer to peer calls if you would like to hear directly from them:

“Optacy has been a tremendous help in systematizing our compliance. They’ve been so good at handling our opt-out requests that we don’t want our competitors to even know we use them.” – Anonymous customer

Conclusion

This plan is tremendous value for high scalers. It will remove all the complexity of processing these requests, and our large customers just love it. Reach out to support@optacy.com to get started!