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How Can We Help?

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Initial Setup Guide

Learn the basics of setting up Optacy for initial usage.

  • How do Consumers Place Privacy Requests?
  • What are Service Codes?
  • What are Webform Requests?
  • Can Optacy Host my Interactive Web Form?
  • Can I Customize the Interactive Web Form?
  • How do I embed the Web Form on my Website?
  • How Do I Implement a “Do Not Sell My Personal Information” Link?
  • What Happens When a Consumer Calls my Shared Privacy Hotline (866-I-OPT-OUT)?
  • Do you offer dedicated phone numbers instead of the hotline 866-I-OPT-OUT?
  • What Happens When a Consumer Calls my Dedicated Privacy Hotline?
  • What is the Optacy Default Greeting?
  • How Can I Change the Default Greeting?
  • What Voicemail Greetings Scripts Do You Provide?
  • How do I Include my Phone Number on my Website?
  • How can I Reduce Spam calls?
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Daily Usage Guide

Workflows for managing your inbound privacy requests.

  • How do I Receive Consumer Privacy Requests?
  • What do I do When I Receive a Privacy Request?
  • How Does Automated Email Verification Work?
  • Can Optacy Automate Additional Privacy Workflows?
  • Where Can I Learn More About How to Handle CCPA Requests?
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Software Developer Documentation

Software integration guide for advanced users (webhooks).

  • 1. Webhooks Introduction
  • 2. Software Security
  • 3. Developing
  • 4. Automatic and Manual Retries
  • 5. Edge Cases and Recommendations
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Video Tutorials

Watch our quick-start guide and other systems tutorials.

  • Optacy Quick Tour Video
  • CCPA Employee Training Video
Popular Articles
  • 1. Webhooks Introduction
  • 2. Software Security
  • 3. Developing
  • 4. Automatic and Manual Retries
  • 5. Edge Cases and Recommendations
Newest Articles
  • Do you offer dedicated phone numbers instead of the hotline 866-I-OPT-OUT?
  • How can I Reduce Spam calls?
  • CCPA Employee Training Video
  • Optacy Quick Tour Video
  • Where Can I Learn More About How to Handle CCPA Requests?
Recently Updated Articles
  • What do I do When I Receive a Privacy Request?
  • Can Optacy Automate Additional Privacy Workflows?
  • How Can I Change the Default Greeting?
  • 3. Developing
  • How can I Reduce Spam calls?

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